This Privacy Policy describes how MyChappal collects, uses, and shares personal information of users of our website, https://mychappal.com. We are committed to protecting your privacy and ensuring the security of your personal information.
1. Information We Collect
We collect several types of information from and about users of our website, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, postal address, phone number, and payment information. We collect this information when you create an account, place an order, subscribe to our newsletter, or contact us directly.
- Non-Personal Information: This includes information that does not directly identify you, such as your IP address, browser type, operating system, referring URLs, and browsing behavior. We collect this information automatically through cookies and other tracking technologies.
- Order Information: Information about the products you purchase, order dates, shipping details, and transaction history.
2. How We Collect Information
We collect information in the following ways:
- Directly from You: When you provide information to us, such as when you create an account, place an order, or contact customer support.
- Automatically: Through cookies, web beacons, and other tracking technologies when you interact with our website.
3. Use of Cookies
We use cookies to enhance your experience on our website. Cookies are small text files that are stored on your device. They help us remember your preferences, understand how you use our website, and personalize content and advertisements.
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
4. How We Use Your Information
We use your information for the following purposes:
- To Process Orders: To fulfill your orders, process payments, and provide customer support.
- To Improve Our Website: To analyze website usage, identify trends, and improve the functionality and content of our website.
- To Personalize Your Experience: To customize content, recommend products, and provide personalized offers.
- To Communicate with You: To send you order updates, promotional emails, and other information about our products and services.
- To Prevent Fraud: To detect and prevent fraudulent transactions and other illegal activities.
5. How We Share Your Information
We may share your information with the following third parties:
- Service Providers: We share information with third-party service providers who help us operate our website, process payments, fulfill orders, and provide customer support. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Business Partners: We may share information with business partners who offer products or services that may be of interest to you.
- Legal Authorities: We may disclose information to legal authorities if required by law or legal process.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Using encryption to protect sensitive information transmitted online.
- Storing personal information on secure servers.
- Limiting access to personal information to authorized personnel.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
7. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Opt-Out: You have the right to opt-out of receiving promotional emails and other marketing communications.
To exercise these rights, please contact us at [Your Email Address].
8. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website after the effective date constitutes your acceptance of the revised Privacy Policy.
10. Contact Information
If you have any questions about this Privacy Policy, please contact us at:
[Your Email Address]
[Your Phone Number]
[Your Address (Optional)]
